Reviews
Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!
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Customer Review
Service was excellent and faster. I raised the request in the morning and the afternoon, my issue was addressed. Appreciate ... that. Thanks Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Joel the service personnel is awesome and extremely competent in the work he had done. He is an asset to Windsor community ... and a pillar of strength. He had resolved the reported problem with utmost care, timely and well explained. Kudos for his skills and polite behavior. Take care Joel . Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Excellent community.Good maintenance Peaceful place to stay. Surrounded by good neighbour hood easy access to all the basic ... needs Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I have been so happy with my decision to move to Windsor Herndon so far! As soon as we toured the property, it felt like ... home and Logan was so helpful with all of my questions. The amenities are great and I love how the playground is in a central area of the community—my son has had the best time playing outside. Also, the maintenance crew has been fantastic at addressing anything I’ve needed fixed. This has been the best move-in experience I’ve had an apartment complex so far! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The maintenance team is amazing. They always respond quickly, even after hours. Mr. Shin is so friendly and knowledgeable. ... Plus, usually he is able to fix something within an hour of submitting the work request. I also appreciate how well the grounds are kept. The landscaping is beautiful and well-maintained. And the wonderful lady that does the common area/grounds cleaning is so thorough and pleasant- it makes me happy everytime I see her. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Beautifully built and mantained 1-3 bedroom apartments in a wonderfully landscaped gated sommunity in the heart of Herndon, ... VA. Outstanding value for the money. Altogether an excellent and brilliant place to live. Read More about Customer ReviewBy: Robert T.
Source: KingsleyCustomer Review
Winsor Herndon Community gave us outstanding service with our recent move there. They were very accommodating with regards ... to our move in date. We also received prompt service about our request to fix a shelve. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Awesome experience as the maintenance personnel understood the problem very easily and resolved quickly. Thanks a lotBy: Certified Resident
Source: KingsleyCustomer Review
Very good experience Windsor HerndonBy: Certified Resident
Source: KingsleyCustomer Review
The maintenance team in Windodsor is excellentBy: Certified Resident
Source: KingsleyCustomer Review
We are pleased with the admin staff and maintenance team! Safety at its best!By: Certified Resident
Source: KingsleyCustomer Review
One of the best maintenance teams ever! Quick to respond and address issues very well:)By: Ravi T.
Source: KingsleyCustomer Review
Excellent workBy: Certified Resident
Source: KingsleyCustomer Review
Windsor Herndon is a quiet and well maintained property with a parking and trash problem.By: Certified Resident
Source: KingsleyCustomer Review
Very nice and quickest responseBy: Certified Resident
Source: KingsleyCustomer Review
Very experienced community base and Management excellent thanks fullBy: Certified Resident
Source: KingsleyCustomer Review
maintenance at windsor is efficient, kind, and prompt!By: Certified Resident
Source: KingsleyCustomer Review
When it comes to maintenance, I am extremely satisfied with the service and staff at Windsor Herndon.By: Patrick B.
Source: KingsleyCustomer Review
Great response on maintenance request.By: Certified Resident
Source: KingsleyCustomer Review
Windsor Herndon Appartments is very conveniently located (very near to airport IAD, Washington DC & Metro station) and highly ... secured (gated fully) community. The amenities and floor plans are excellent and sunlight to the rooms is awesome. Importantly , the leasing office staff are highly competent in handling any type of query with very quick response times. The maintenance staff are an asset and back bone for this community as they complete the assigned jobs (at least two of them in past 3 months for me) swiftly and efficiently. I highly recommend to other friends this community who are relocating to Herndon. For families who are not having car , this community is a boon as there are all stores and restaurants just a walking distance Read More about Customer ReviewBy: Ravindranath S.
Source: KingsleyCustomer Review
Its a Friendly communityBy: Satish A.
Source: KingsleyCustomer Review
I am so appreciative of how professional and responsive the Windsor Herndon Maintenance team is. Mr. Shin has so far cleaned ... and repaired my gas fireplace, repaired the lock on my front door, and showed up the day I moved in to address water issues. He is friendly and respectful of my home. I am very satisfied with the maintenance services here. Read More about Customer ReviewBy: Karinina Q.
Source: KingsleyCustomer Review
So far the staff is really good with reception and process and maintenance even at midnight.By: Certified Resident
Source: KingsleyCustomer Review
Very up to date community, great amenities, spacious apartments. Small up front costs.By: Andrew Y.
Source: KingsleyCustomer Review
Thank you for everything you do for all of us!By: Certified Resident
Source: KingsleyCustomer Review
Awesome experience and the staff is really competent and resolved the issue quickly . Keep up the good work alwaysBy: Ravindranath S.
Source: KingsleyCustomer Review
Very good experience and good work I satisfiedBy: Elizabeth J.
Source: KingsleyCustomer Review
The professional was very attentive and explained me all the issues. He also scheduled some important things he saw in the ... apartment thar are necessary to update Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Request responded to promptly and completed quickly.By: Certified Resident
Source: KingsleyCustomer Review
They replaced the leaky faucet but disconnected the sprayer! Why!?By: Pamela M.
Source: KingsleyCustomer Review
Very excellent work satisfying maintenance very good staff everybody good experienceBy: Certified Resident
Source: KingsleyCustomer Review
The maintenance team is fantastic. Very knowledgeable always knows how to get the job done and is so friendly.By: Certified Resident
Source: KingsleyCustomer Review
The competency and commitment that the maintenance person shown is phenomenal and awesome . Thanks a lot for timely help ... and resolving the issue which was actually in the upper unit of mine Read More about Customer ReviewBy: Ravindranath S.
Source: KingsleyCustomer Review
So far I am very pleased with my experience at Windsor Herndon. Logan from the leasing office is communicative, professional, ... and available. I contacted the emergency maintenance line about a water issue and it was addressed immediately. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Windsor Herndon is in a good location, is a peaceful community with no major issues and is a good value.By: Certified Resident
Source: KingsleyCustomer Review
I absolutely love living in Windsor communities. The property is always clean and full of amazing residents. The staff and ... maintenance team are excellent. I’m glad I’m able to call it my home. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Love itBy: Certified Resident
Source: KingsleyCustomer Review
Excellent maintenance supportBy: Subramanian K.
Source: KingsleyCustomer Review
The maintenance crew is always very polite, Always take care of whatever the problem is and if not, they come back the next ... day and finish what they started Read More about Customer ReviewBy: Michael D.
Source: KingsleyCustomer Review
Vilma did a fantastic job! She was knowledgeable and professional and completed the AC repair promptly.By: Certified Resident
Source: KingsleyCustomer Review
Love itBy: Noe H.
Source: KingsleyCustomer Review
Maintenance team at Windsor is top-notch. They are very responsive and good at what they do. This makes our living in the ... apartment stress free:) Read More about Customer ReviewBy: Ravi T.
Source: KingsleyCustomer Review
Overall it is good.By: Certified Resident
Source: KingsleyCustomer Review
Great community. Effective systems to keep everyone organized and complying with regulations.By: Certified Resident
Source: KingsleyCustomer Review
The maintenance person did a great job with the repair of the bathtub grout. They arrived the same afternoon and made it ... look like new again. Everything in my apartment was left just as it was when they arrived. I was concerned about the grout problem but they very quickly repaired it and did so very professionally. Thank you for keeping things in my home looking so good! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Joel was amazing! He is very professional and makes sure that your issue is taken care of with excellence!By: Certified Resident
Source: KingsleyCustomer Review
Maintenance team is outstanding. Super quick response to requests.By: Bogdan L.
Source: KingsleyCustomer Review
Shin who comes for any maintenance call is very courteous and friendly. He would patiently listen and makes sure the problem ... is sorted out fully. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Maintenance was really good . we have raised the request in the night and team resolved on the next day morning and they ... are friendly . Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Timely and professionalBy: Senthil R.
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